Privacy Policy

1. Information We Collect

a. Account Information

• Name
• Email address
• Organization name
• Role or department (if provided)

b. Access & Usage Data

• SaaS user identifiers
• Access roles and permissions
• Onboarding and offboarding data
• Uploaded CSV data
• Audit and activity metadata

c. Technical Data

• Browser and device information
• Log and error data

2. How We Use Information

We use collected information to:

• Provide and operate the Service
• Generate access visibility and security insights
• Support onboarding and offboarding workflows
• Improve platform performance and reliability
• Communicate with users regarding the Service

3. Third-Party Services

Authen uses trusted third-party services for infrastructure and operations (e.g., hosting, databases, email delivery).

We do not sell your data.

Third-party access is limited to what is required to operate Authen.

4. Data Retention

We retain data only as long as necessary to provide the Service or as required by law.

You may request deletion of your data by contacting us.

5. Data Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent

Requests can be made via email.

7. Cookies & Tracking

Authen may use essential cookies for authentication and platform functionality. We do not use advertising trackers.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of Authen indicates acceptance of changes.

9. Contact

For privacy-related questions or requests, contact: hi@getauthen.com